You can pay for your booking in several ways depending on the rate you choose.
Important: You can use the promo code or redeem GURU points only when booking a rate with full payment prior to arrival.
Full payment prior to arrival — online or in the app
Select a rate with the “Pay now” payment type.
Fill out the guest information.
Click “Continue.”
If necessary, enter the promo code or specify how many GURU points you want to deduct.
Choose the appropriate payment option:
By bank card — enter all required payment details and click “Finalize booking.”
The cards of payment systems "Mir", Visa, MasterCard, Maestro, American Express, Diners club, Discover, and JCB are accepted on Ostrovok.
Yandex Pay
Click “Pay with Yandex Pay” and confirm the purchase with an SMS code.
Via FPS (fast payment system)
Click “Book,” scan the QR code that appears, and pay within 15 minutes.
The account you have selected will be charged the full cost of your stay as stated in the rate.
Please note: Additional services and costs are paid on site listed in the “To be paid upon arrival” section and in the “Important, please note” section, such as tourist tax.
Partial payment prior to arrival — prepaid online or in the app
If the hotel requests a partial prepayment for the booking, you will see a “Deferred payment” block in the rate description with a description of the terms and conditions, for example: “Prepay 2,000 rubles by December 31, 2025, and the rest at check-in.”
If you are satisfied with the prepayment terms, click “Book,” enter the guest details, and finalize the booking.
Prepayment will need to be made by the specified deadline. You can do this by clicking the button on the voucher, through your profile, or by following the link in the reminder message. Available payment methods are by bank card or via FPS.
Important: If not prepaid on time, the hotel may cancel the booking.
Full payment on arrival
There are two types of rates with payment directly to the hotel:
1. With a bank card
Rates with this type of payment have a note that says “Card required for booking.”
To book:
Fill out the guest information.
Click “Continue.”
Provide payment information.
Click “Complete booking.”
Why do I need a bank card if payment is made in person?
The hotel requests payment information to guarantee check-in: to be able to charge or freeze (or preauthorize) a portion of the room rate from your card at any time, including prior to check-in, and thereby insure against losses in the event of cancellation. In rare cases, the hotel will debit not a portion but the full price of the booking for the same purpose.
In case of pre-authorization, the money will still be in your account, but you won't be able to use it until unlocked.
Important: The hotel may cancel the booking unilaterally if it is unable to debit the funds. For example, if the card turns out to be invalid or there are not enough funds on it to pay for the booking in full.
2. Without providing a bank card
Rates with this type of payment have a note that says “No card required for booking.”
To book a room at this rate, provide guest details and click “Complete Booking.” Payment of the booking in full will be required upon check-in.
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Before finalizing your booking, make sure you are comfortable with the terms and conditions:
In the payment policy under the i icon
In the “Important, please note” section
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What else to pay attention to:
To pay for a foreign hotel with a Russian bank card, it is better to choose a rate with full payment at the time of booking.
If you prefer to pay at the hotel, make sure that the country you are going to accepts cards from your payment system or that you will have cash in the local currency. Important: At the time of payment, the exchange rate may differ from the rate indicated at checkout on Ostrovok.
Some hotels have restrictions — for example, they do not accept cash or bank card payments.
Once the booking is finalized, it is not possible to change the type of payment, so we advise you to study all conditions in advance and choose the most suitable rate for you.