What payment options are available?

You can pay for your accommodation either on Ostrovok.ru with a credit card, or upon arrival at the hotel. In most cases, you can choose the most convenient payment option during the booking. In some cases, only two payment options are available: online payment with a credit card or payment upon arrival at the hotel.

You can also book a hotel on Ostrovok.ru without providing your credit card details and pay upon arrival. Hotels that support this payment option are marked with a special symbol that can be found next to the room price.

To view these hotels, use the filter on the search results page:

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If you tick the box next to the "No credit card needed" option, only the hotels that support booking without a credit card will be shown.

Some hotels require that all reservations should be paid prior to the guests’ arrival. In such cases, the hotel administration provides an authorization form for prepayment. To see if the hotel that you have chosen requires full prepayment, move the mouse cursor over the cancellation policy line on the hotel page.

Contact information for the hotel can be found in the booking confirmation. If you have any questions, contact us at +7 800 775 65 25, hi@ostrovok.ru or via the Contact Us form.