If your visa application requirements include a proof of accommodation which is confirmed directly
by the accommodation provider, please contact our Customer Service and we will submit a request
to the property with regard to your reservation free of charge.
Please note that Ostrovok.ru cannot guarantee that the property will agree to provide the
requested reservation confirmation, but we will do all we can to help. The reservation
confirmation required for a visa application is issued by the property on its letterhead duly signed
& stamped by the competent manager.