If your plans have changed and you will be arriving the following day or later, it is necessary to notify the hotel of your arrival time (the contacts of the hotel can be found in the booking confirmation). If you fail to do so, the hotel reserves the right to consider your late arrival as no-show and cancel your reservation.
It is highly recommended to change the booking dates in advance. To change the dates, please contact the customer support service of Ostrovok.ru at +7 800 775 65 35, [email protected] or fill in the Contact Us form. We will notify the hotel of your late arrival.