Cancellations & refunds
11 articles
How do I cancel my booking?
Can I cancel the penalty when cancelling a non-refundable booking?
How will I know if my booking has been cancelled?
When will I get the refund on a cancelled booking?
How do I get a refund confirmation?
How do I find out the cancellation policy on my booking?
Is it possible to get a refund NOT to the card used to pay for the booking?
How do I cancel a part of my booking?
Can I cancel a booking made on the day of arrival if I can't check in at the scheduled time?
Can I cancel a booking if it is duplicated?
How do I restore a cancelled booking?