1. Enter the name of the city you want to stay in or the name of a specific property — hotel, apartments, glamping, etc. on the Ostrovok homepage in the “Destination” field.
2. Indicate the dates of travel, number of adult guests and children in each room.
Please note: The age of children must be stated correctly, otherwise the hotel may refuse to accept them. If more than one child, enter the age of the first child first, press plus and enter the age of the second child (and so on).
3. Specify the number of rooms — if you are travelling in a large group, you can book several rooms in one order.
Please note: Multiple room bookings cannot be cancelled partially, only completely, as the cancellation rules apply to all rooms in the booking.
4. Click the “Search” button:
If you have selected a specific hotel, the hotel's page will open with available rates for the selected dates.
If you selected a city or town, a list of all available hotels in this location will be presented. Prices will be quoted for the most budget rate at each hotel.
On the right side of the screen, you will see a map of the city with the location of all the hotels offered. Filters are displayed to the left of the results to narrow your search:
Sort by popularity, cost, rating, proximity to centre
Maximum and minimum cost per day
Type of accommodation
Location by distance from the centre, by specific neighbourhood, by proximity to the metro or to specific attractions
Services and amenities
Specific accommodation features (with children, with animals, for people with disabilities)
Meal plan
Star rating
Payment type
Number of rooms
Bed type
When you go to the page of a particular hotel, you will see detailed information:
Address
Location and facilities nearby
List of amenities
Description
Hotel policies, which are important to review before booking
Guest feedback score
A list of available rates for the specified conditions — you can change them at this stage
The list of rates at the selected hotel is divided by room category. In each of the categories there are:
Name
Description and list of the amenities in the room
Photos of a typical room in this category
Rates
The category name on Ostrovok may differ slightly from the category name at the hotel.
The same category of hotel room may have different rates, which vary by:
Type of bed
Meal plan
Payment type
Cancellation policy
For example, one rate may include free cancellation, while another may charge a cancellation fee.
The list of rates for a particular room category starts with the cheapest and ends with the most expensive.
Please read all terms and conditions carefully — you will not be able to change the rate once the booking has been made.
5. Select the appropriate rate and click “Book.”