You can book a transfer on any route from the world's leading suppliers online or add as a service from the hotel, if it provides such a service.
How to book a transfer from Ostrovok suppliers (independent of hotel or apartment bookings)
Open the “Transfers” tab on the Ostrovok homepage.
Indicate the start and end point of the trip, date and time, number of passengers. When indicating the number of passengers, please be sure to note the number of children separately.
Choose the transfer option that suits your needs.
Enter in Latin letters the first and last name of the main passenger, the text for the sign with which the driver will greet passengers, and the telephone number where the driver can contact passengers.
Check all the details of the order and read the rate rules.
Click “Continue” and pay for your booking.
How to order a transfer provided by a hotel or apartment (booking of accommodation is obligatory)
Through support
You can leave a request to book an airport transfer here. We will help you organize everything and send you a payment link for payment. It usually takes at least a day to book an on-demand transfer, so we recommend contacting us at least 24 hours in advance or booking online yourself.
Directly through the property
Contact the property at the contacts listed on the voucher.
Request a transfer for your desired dates.
Clarify the method of payment: it can be online payment directly to the hotel or payment at check-in. In some cases, the property provides shuttle service free of charge.
If it is more convenient for you to pay for the service via Ostrovok, contact support. We will find out the terms and conditions, agree on them with you, and send you a payment link.
Important: If you pay for the transfer on site or use a free shuttle service from the property, the property is responsible for the quality of the service.