Early check-in and late check-out are usually possible at an additional cost and subject to availability of rooms in the respective category.
If you have paid for a booking on Ostrovok and would like to add a service to your order, please submit a request to support using any convenient method. In the message, please specify the desired check-in or check-out time immediately.
We will check the availability and cost of the service with the property and if you agree to the terms and conditions, we will send you a link to pay and then book the service. A service paid for through our service is the responsibility of our company.
If you have chosen a payment at the property, we recommend that you additionally book the night before or after the main period of stay to guarantee the service.
You can also contact the hotel directly to inquire about adding the service without making an additional booking. Hotel contacts can be found on the voucher or requested from support.
Some hotels may provide an early check-in/late check-out service at no extra charge if rooms are available, or offer to leave luggage in storage.